INTEGRATIONS
Braintree
How to connect Braintree to NoChurn: what to paste, what NoChurn does in Braintree and what it reads.
Connect
In NoChurn, test mode first, open Integrations, pick Braintree and paste the fields below (or send them to POST /v1/billing_connections with provider: "braintree"). Use the provider’s test or sandbox credentials in test mode. Secrets are stored encrypted and never returned by the API.
| Field | Where to find it |
|---|---|
merchant_id | Settings › Business (sandbox account in Test mode) |
public_key | Settings › API › API keys |
private_keySECRET | Settings › API › API keys (View) |
The connection returns a webhook_url. Point Braintree’s webhook to it: Braintree signs its webhooks with the keys connected here, so there is no webhook secret to paste.
What NoChurn does
| Retries | Braintree retries the payment (its own retry settings). NoChurn sends the recovery emails. |
|---|---|
| Card update | No card update link from NoChurn for this provider. |
| Cancel flow offers | Applied in Braintree: discount. An offer the provider cannot apply reaches your backend as a billing.*_requested webhook. |
| Cancellation | A cancellation requested in the cancel flow is carried out in Braintree. |
| Disputes | NoChurn gathers the evidence and drafts the reply; a person reviews it before it is sent to the provider. |
| Events | NoChurn follows Braintree’s webhooks. |
| Import | The last 12 months are imported when you connect (POST /v1/billing_connections/{id}/backfill imports again). |
Fixed by Braintree, not by a setting: card update. The rest can be changed per connection with PATCH /v1/billing_connections/{id}.
What NoChurn reads
- Customers and subscriptions
- Transactions and declines
- Payment method type, brand, last 4 digits and expiry
- Disputes
What stays with Braintree: card numbers and payment processing; your plans and prices; your merchant account. More on the Braintree integration page.