Legal notice

Publisher

The website www.nochurn.sh (the “Site”) is published by BHG SAS, a French simplified joint-stock company (société par actions simplifiée), registered office 6 rue de la Hallebarde, 45000 Orléans, France, registered with the RCS Orléans 922 538 632, SIREN 922 538 632, EU VAT number FR74922538632.

Contact: support@nochurn.sh.

Hosting

The Site and the NoChurn service are hosted by:

• Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States
• Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg
• Render Services, Inc., 525 Brannan Street, Suite 300, San Francisco, CA 94107, United States

Purpose of the Site

The Site presents the NoChurn service published by BHG SAS. The information on it, including prices, features and integrations, is given for information only and may change at any time. It is not a contractual offer.

Use of the NoChurn service is governed only by the terms accepted when creating an account. If they conflict with the Site, those terms prevail.

Screens, figures and customer names shown in the Site’s visuals are fictitious examples unless stated otherwise.

Intellectual property

The NoChurn name and logo and all content of the Site (texts, visuals, animations, videos, code, structure) belong exclusively to BHG SAS or are used under licence. Any reproduction, representation, adaptation or extraction, in whole or in part, without the prior written consent of BHG SAS is prohibited and constitutes infringement under Articles L.335-2 et seq. of the French Intellectual Property Code.

Third-party names and trademarks (for example Stripe, Chargebee or Apple) belong to their respective owners. They are cited only to name services compatible with NoChurn or for comparisons, and do not imply any partnership or endorsement.

Liability

BHG SAS strives to publish accurate and up-to-date information, without guaranteeing that it is complete, accurate or fit for a particular purpose. Comparisons with other tools rely on the public sources cited and dated on each page; they may no longer reflect those tools’ current offers.

BHG SAS shall not be liable for indirect damages arising from access to or use of the Site, nor for its temporary unavailability, in particular for maintenance or in case of force majeure. Users are solely responsible for how they use the information published.

The Site contains links to third-party sites over which BHG SAS has no control and for which it is not responsible.

Code samples and instructions for coding agents are provided as is; test them in test mode before any production use.

Personal data and cookies

The Site sets no advertising or audience-measurement cookies. It only stores the language you choose in your browser (local storage nochurn.locale) and your cookie choices (nochurn.consent). Each non-essential tool (today, the support chat) loads only with your consent, asked per category on your first visit; change your mind at any time with “Cookie settings” at the bottom of the page.

The support chat is provided by Crisp (Crisp IM SAS, France). It processes the messages and email address you send in order to reply, and keeps a conversation identifier in your browser.

Data you send us by email or chat is processed by BHG SAS, as controller, only to answer your requests, and kept for at most three years after the last exchange. You have the rights of access, rectification, erasure, restriction, objection and portability, which you can exercise at support@nochurn.sh. You may also lodge a complaint with the CNIL.

Data processed by the NoChurn service on behalf of its customers is governed by the terms and data processing agreement signed with them, not by this page.

Reporting content

To report unlawful content or an infringement of your rights, write to support@nochurn.sh, stating the page concerned and the reason for your request.

Governing law and jurisdiction

This legal notice and the use of the Site are governed by French law.

Any dispute relating to the Site falls within the exclusive jurisdiction of the courts of Paris, France, including in case of multiple defendants or third-party claims, subject to mandatory rules protecting consumers. Before any action, the parties will seek an amicable solution by writing to support@nochurn.sh.