DiscoverUA06Fraud

Fraud - Chip and PIN Transaction

The cardholder says a lost or stolen chip and PIN card was used in person, and the PIN was not checked by the terminal.

Why it happens

  • The terminal did not support PIN entry.
  • PIN verification was skipped.

What to send to fight it

  1. Terminal records showing the chip was read and the PIN was verified.
  2. Proof the terminal supported chip and PIN.
  3. The authorization record for the transaction.

How to prevent it

  • Use terminals that support chip and PIN.
  • Do not bypass PIN entry.

Summaries written by NoChurn from the networks’ public rules and processor documentation. Networks update their rules and deadlines depend on your processor: check its documentation before you respond.

Other Discover codes

← All reason codes
Sources (2)
  1. TabaPay Docs: Discover chargeback reason codes · checked 2026-11-09
  2. Antom (Alipay) Docs: Discover/Diners dispute reason codes · checked 2026-11-09
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