Fraud - Chip Card Counterfeit Transaction

Why it happens

• The terminal could not read chips.
• The chip card was swiped instead of inserted.

What to send to fight it

1. Terminal records showing the chip was read.
2. Proof the terminal was chip-enabled.
3. The authorization record for the transaction.

How to prevent it

• Use chip-enabled terminals for every in-person sale.
• Avoid swiping chip cards.

Summaries written by NoChurn from the networks’ public rules and processor documentation. Networks update their rules and deadlines depend on your processor: check its documentation before you respond.