Your churn rate, NRR and GRR.

Enter one month of MRR movements: what you lost, what downgraded, what upgraded. Get the retention numbers investors and boards ask for.

Currency
$
$

Subscriptions that ended during the month.

$
$

Upgrades, extra seats, add-ons from existing customers. Not new customers.

Net revenue retention (NRR)

—

Where your MRR went this month
Gross revenue retention (GRR)
—
Gross revenue churn
—
Net revenue churn
—
Customer churn
—
Gross revenue churn over a year at this pace
—
Reduce my churn

How it is calculated, for one month: gross revenue churn = (churned + downgrades) ÷ starting MRR; GRR = 1 − gross churn; NRR = (starting MRR − churned − downgrades + upgrades) ÷ starting MRR; net revenue churn = 1 − NRR; customer churn = customers who left ÷ customers at the start. The yearly figure compounds the monthly gross churn over 12 months. New customers are left out on purpose. Default values are an example: enter your own.

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then follow https://www.nochurn.sh/docs/quickstart/
to add NoChurn to this app. Use a test key
(nc_test_…) until I say we go live.

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