HELP DESK

NoChurn + HubSpot

NoChurn reads your HubSpot tickets and conversations, matches them to customers and uses them in the churn score, insights and chargeback evidence.

HOW IT WORKS

Connected in three steps

01
Connect HubSpot from Integrations in NoChurn and approve read-only access.
02
NoChurn reads your tickets and conversations and matches them to customers by email. A doubtful match is suggested, never merged on its own.
03
Nothing else to set up: the score, insights and disputes use them from then on.

WHAT NOCHURN DOES

Feature	Done by	How
Churn score	Uses this data	Ticket volume, topics and satisfaction from HubSpot weigh in the score.
Chargebacks	Uses this data	Conversations with a date and the customer’s own words become evidence in disputes, quoted as is, never rewritten.
Custom data & AI	Uses this data	Topics and satisfaction show up next to your other attributes, so you can see if a support issue predicts churn.
Customer timeline	Uses this data	Each conversation appears on the customer’s page in NoChurn, with a link back to HubSpot.

NOCHURN READS

Tickets and conversations: dates, status, tags and number of messages
Satisfaction ratings, when you collect them
Message text only when needed (dispute evidence, feedback), treated as customer content

STAYS WITH HUBSPOT

NoChurn never writes to HubSpot. If the access expires, a “Reconnect” task appears on your NoChurn home.

PROMPT

Read https://www.nochurn.sh/llms.txt,
then follow https://www.nochurn.sh/docs/quickstart/
to add NoChurn to this app. Use a test key
(nc_test_…) until I say we go live.