GLOSSARY · CHARGEBACKS AND FRAUD
Early fraud warning
An early fraud warning tells a merchant that the card issuer reported a payment as fraud (Visa TC40, Mastercard SAFE), often before any dispute.
Also called EFW · TC40 · SAFE report · Fraud report
Issuers must report confirmed or suspected fraud to the card networks: Visa through TC40 reports, Mastercard through its System to Avoid Fraud Effectively (SAFE). Processors such as Stripe pass these reports on to merchants as early fraud warnings. A warning is not a dispute: no money moves and no response is required.
Many warnings are later followed by a dispute, so they give the merchant a chance to act first. Stripe’s documentation suggests a merchant may refund a charge that received a warning to avoid a dispute later. A refund does not erase the fraud report itself: Visa’s monitoring program counts it either way.
For subscriptions, a warning on an active customer is also a signal to stop future renewals on that card until the customer confirms. Whether to refund depends on the amount, the account’s history and the cost of a dispute.
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Sources
- Stripe Docs: How disputes work (early fraud warnings) docs.stripe.com
- Stripe API: Early fraud warning object docs.stripe.com
- Stripe Docs: Dispute and fraud monitoring programs docs.stripe.com