BILLING PLATFORM
NoChurn + Zuora
Keep Zuora for billing. NoChurn adds recovery emails, cancel flows, win-back and a churn score.
HOW IT WORKS
Connected in three steps
- 01
Create an OAuth client in Zuora and paste its credentials in NoChurn, sandbox first.
- 02
NoChurn imports accounts and subscriptions, then receives Zuora notifications.
- 03
Choose what NoChurn runs next to your Zuora payment runs and workflows.
WHAT NOCHURN DOES
Who does what
| Feature | Done by | How |
|---|---|---|
| Failed payments | NoChurn | AI-written emails with a link to update the payment method, alongside your Zuora payment runs. |
| Chargebacks | Uses this data | Disputes come from the payment gateway behind it. With Stripe or Braintree, NoChurn gathers the evidence and drafts the reply for you to review. |
| Cancel flows | NoChurn | Reasons, offers and one-click cancel, hosted or headless. Offers become a discount, a plan change or a cancellation on the Zuora subscription. |
| Win-back | NoChurn | Emails at day 30, 60 and 90, written from the cancel reason, with a link to come back. |
| Churn score | NoChurn | A 0–100 score at signup and at every change, from the payment method, signup source and your custom data. |
| Custom data & AI | NoChurn | Your own attributes and usage, sent by API, matched to the same customers. |
NOCHURN READS
- Accounts and subscriptions
- Invoices, payments and failures
- Payment method type and expiry
- Products and rate plans, to build offers
STAYS WITH ZUORA
- Invoicing, revenue recognition and taxes
- Payment runs and your gateway
- Your product catalog
Zuora guides
All Zuora guides →- CANCEL FLOWS
How to add a cancel flow to Zuora
How cancellation works in Zuora (cancel policies, suspend and resume, discounts, cancel events) and how to build a cancel flow with offers on top of it.
6 min read
- CHURN METRICS
How to measure churn in Zuora
Where churn lives in Zuora: subscriber churn rate, Net MRR changes, cancelled subscription reports, Order Delta Metrics, and how to split voluntary from involuntary churn.
5 min read
- FAILED PAYMENTS
How to handle expiring cards in Zuora
How to stop expired cards from failing Zuora renewals: Payment Method Updater, real-time updaters, 15 and 30 day expiration events, and hosted card update pages.
5 min read
- FAILED PAYMENTS
How to recover failed payments in Zuora
How Zuora collects and retries subscription payments: payment runs, tenant retry rules, Configurable Payment Retry, declined-payment notifications and card updates.
7 min read
- WIN-BACK
How to win back churned customers on Zuora
How to run win-back campaigns for Zuora subscriptions: finding churned accounts, what Zuora can and cannot reopen, return offers and timing by cancel reason.
5 min read
Other billing platforms
All integrations →
Read https://www.nochurn.sh/llms.txt,
then follow https://www.nochurn.sh/docs/quickstart/
to add NoChurn to this app. Use a test key
(nc_test_…) until I say we go live.
Stop leaking revenue.
- Free until $300 MRR
- No card needed
- Live in 10 minutes
- Never a cut of what we recover