BILLING PLATFORM
NoChurn + Chargebee
Keep Chargebee for billing. NoChurn adds recovery emails, cancel flows, win-back and a churn score.
HOW IT WORKS
Connected in three steps
- 01
Create an API key in your Chargebee site settings and paste it in NoChurn, in test mode first.
- 02
NoChurn imports customers and subscriptions, then follows Chargebee webhooks.
- 03
Choose what NoChurn runs next to your Chargebee dunning settings.
WHAT NOCHURN DOES
Who does what
| Feature | Done by | How |
|---|---|---|
| Failed payments | NoChurn | AI-written emails with a link to update the payment method, alongside your Chargebee dunning. |
| Chargebacks | Uses this data | Disputes come from the payment gateway behind it. With Stripe or Braintree, NoChurn gathers the evidence and drafts the reply for you to review. |
| Cancel flows | NoChurn | Reasons, offers and one-click cancel, hosted or headless. Offers become a coupon, a pause or a plan change on the Chargebee subscription. |
| Win-back | NoChurn | Emails at day 30, 60 and 90, written from the cancel reason, with a link to come back. |
| Churn score | NoChurn | A 0–100 score at signup and at every change, from the payment method, signup source and your custom data. |
| Custom data & AI | NoChurn | Your own attributes and usage, sent by API, matched to the same customers. |
NOCHURN READS
- Customers and subscriptions
- Invoices, payments and failures
- Payment method type and expiry
- Coupons and plans, to build offers
STAYS WITH CHARGEBEE
- Invoicing, taxes and the charge itself
- Your payment gateway
- Your plans and prices
Chargebee guides
All Chargebee guides →- CANCEL FLOWS
How to add a cancel flow to Chargebee
Building a cancel flow on Chargebee: portal cancellation settings, reason codes, the cancel API, scheduled cancellations, and offers that save customers fairly.
5 min read
- CHURN METRICS
How to measure churn in Chargebee
Measuring churn from Chargebee data: which statuses and events count, voluntary vs involuntary churn, reason codes, pauses and a monthly churn calculation.
5 min read
- FAILED PAYMENTS
How to recover failed payments in Chargebee
How Chargebee dunning works: Smart and Custom retry modes, the dunning period, final actions, dunning emails, card update links and payment_failed events.
5 min read
- CANCEL FLOWS
How to pause subscriptions in Chargebee
Pausing subscriptions in Chargebee: site defaults, pause options in the app and API, resume dates, the Self-Serve Portal, billing effects, and pause events.
5 min read
- WIN-BACK
How to win back churned customers on Chargebee
Winning back churned Chargebee customers: non-renewing vs cancelled, removing scheduled cancellations, the reactivate API, coupons on reactivation, and timing.
5 min read
Other billing platforms
All integrations →
Read https://www.nochurn.sh/llms.txt,
then follow https://www.nochurn.sh/docs/quickstart/
to add NoChurn to this app. Use a test key
(nc_test_…) until I say we go live.
Stop leaking revenue.
- Free until $300 MRR
- No card needed
- Live in 10 minutes
- Never a cut of what we recover