BILLING PLATFORM
NoChurn + Maxio
Keep Maxio (formerly Chargify) for billing. NoChurn adds recovery emails, cancel flows, win-back and a churn score.
HOW IT WORKS
Connected in three steps
- 01
Create an API key in Maxio and paste it in NoChurn with your site name, in test mode first.
- 02
NoChurn imports customers and subscriptions, then follows Maxio webhooks.
- 03
Choose what NoChurn runs next to your Maxio dunning.
WHAT NOCHURN DOES
Who does what
| Feature | Done by | How |
|---|---|---|
| Failed payments | NoChurn | AI-written emails with a link to update the payment profile, alongside your Maxio dunning. |
| Chargebacks | Uses this data | Disputes come from the payment gateway behind it. With Stripe or Braintree, NoChurn gathers the evidence and drafts the reply for you to review. |
| Cancel flows | NoChurn | Reasons, offers and one-click cancel, hosted or headless. Offers become a coupon or a product change on the Maxio subscription. |
| Win-back | NoChurn | Emails at day 30, 60 and 90, written from the cancel reason, with a link to come back. |
| Churn score | NoChurn | A 0–100 score at signup and at every change, from the payment method, signup source and your custom data. |
| Custom data & AI | NoChurn | Your own attributes and usage, sent by API, matched to the same customers. |
NOCHURN READS
- Customers and subscriptions
- Invoices, payments and failures
- Payment profile type and expiry
- Coupons and products, to build offers
STAYS WITH MAXIO
- Invoicing, taxes and the charge itself
- Your payment gateway
- Your products and prices
Maxio guides
All Maxio guides →- CANCEL FLOWS
How to add a cancel flow to Maxio
How cancellation works in Maxio Advanced Billing: immediate and delayed cancels, reason codes, Billing Portal settings, holds, coupons and product changes.
5 min read
- CHURN METRICS
How to measure churn in Maxio
Which Maxio reports show churn, how Maxio defines churn rate, logo vs revenue churn, MRR movements, reason codes and what to check before trusting a number.
5 min read
- DUNNING
How to reduce involuntary churn in Maxio
How Maxio (formerly Chargify) handles failed payments: dunning schedules, retries, past due and unpaid states, Billing Portal card updates and webhooks.
6 min read
- FAILED PAYMENTS
How to handle expiring cards in Maxio
What Maxio does about expiring cards: card expiration emails, the expiring_card webhook, account updater support by gateway, and getting a new card in time.
5 min read
- WIN-BACK
How to win back churned customers on Maxio
Win-back on Maxio Advanced Billing: reactivation with a coupon, resume vs new period, balances, churn reason codes and measuring reactivated revenue.
5 min read
Other billing platforms
All integrations →
Read https://www.nochurn.sh/llms.txt,
then follow https://www.nochurn.sh/docs/quickstart/
to add NoChurn to this app. Use a test key
(nc_test_…) until I say we go live.
Stop leaking revenue.
- Free until $300 MRR
- No card needed
- Live in 10 minutes
- Never a cut of what we recover