BILLING PLATFORM
NoChurn + Recurly
Keep Recurly for billing. NoChurn adds recovery emails, cancel flows, win-back and a churn score.
HOW IT WORKS
Connected in three steps
- 01
Create a private API key in Recurly and paste it in NoChurn, in test mode first.
- 02
NoChurn imports accounts and subscriptions, then follows Recurly webhooks.
- 03
Choose what NoChurn runs next to your Recurly dunning settings.
WHAT NOCHURN DOES
Who does what
| Feature | Done by | How |
|---|---|---|
| Failed payments | NoChurn | AI-written emails with a link to update billing info, alongside your Recurly dunning. |
| Chargebacks | Uses this data | Disputes come from the payment gateway behind it. With Stripe or Braintree, NoChurn gathers the evidence and drafts the reply for you to review. |
| Cancel flows | NoChurn | Reasons, offers and one-click cancel, hosted or headless. Offers become a coupon, a pause or a plan change on the Recurly subscription. |
| Win-back | NoChurn | Emails at day 30, 60 and 90, written from the cancel reason, with a link to come back. |
| Churn score | NoChurn | A 0–100 score at signup and at every change, from the payment method, signup source and your custom data. |
| Custom data & AI | NoChurn | Your own attributes and usage, sent by API, matched to the same customers. |
NOCHURN READS
- Accounts and subscriptions
- Invoices, transactions and failures
- Billing info type and expiry
- Coupons and plans, to build offers
STAYS WITH RECURLY
- Invoicing, taxes and the charge itself
- Your payment gateway
- Your plans and prices
Recurly guides
All Recurly guides →- CANCEL FLOWS
How to add a cancel flow to Recurly
How cancellation works in Recurly Subscriptions: cancel vs terminate, reactivation, Hosted Account Management, Recurly's own save tools and building a flow.
- CHARGEBACKS
Chargebacks with Recurly: what Recurly shows and where you answer
How chargebacks reach Recurly: native chargeback management by gateway, what Recurly does at the final state, direct debit, and where you respond to a dispute.
- DUNNING
How to set up dunning in Recurly
How Recurly handles failed payments: dunning campaigns and cycles, Intelligent Retries, dunning emails, past due and failed invoices, billing updates and webhooks.
- CANCEL FLOWS
How to pause subscriptions in Recurly
How pausing works in Recurly Subscriptions: pause cycles, resume, webhooks, what cannot be paused, annual plans, coupons and offering a pause in a cancel flow.
- WIN-BACK
How to win back churned customers on Recurly
Win-back on Recurly: reactivation before expiry, churned customers by expiration reason, unique coupon codes and returning customers on the same account.
Other billing platforms
All integrations →
Read https://www.nochurn.sh/llms.txt,
then follow https://www.nochurn.sh/docs/quickstart/
to add NoChurn to this app. Use a test key
(nc_test_…) until I say we go live.
Stop leaking revenue.
- Free until $300 MRR
- No card needed
- Live in 10 minutes
- Never a cut of what we recover